A. Farajpahlou; H. Moradi Moghaddam
Abstract
This article is written on the basis of the results of a study that was conducted to investigate the opinions of the academic staff of the Shahid Chamran University on the degree of conformity of their information needs with the existing libraiy resources and services in this university. The required ...
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This article is written on the basis of the results of a study that was conducted to investigate the opinions of the academic staff of the Shahid Chamran University on the degree of conformity of their information needs with the existing libraiy resources and services in this university. The required data were collected by means of a questionnaire that was devised for the purpose of this research. The concept of “information need” and its importance is discussed, as well as the barriers to identification of users’ information needs in a library. Analysis of the data revealed that in view of the academic staff of the SCU, there is little agreement between their information needs and the available resources in libraries. The survey results also revealed that variables such as sex, teaching experience, and area of specialty can affect the staff views on the degree of conformity of their information needs with available library resources. It is suggested that: 1) new services such as SDI and Current Awareness Services should be established; 2) studies be conducted to determine the level of agreement of available library resources and services with the current standards, and 3) need analysis surveys should be performed regularly among academic staff to update library’s knowledge of their information needs.
F. Tabandeh
Abstract
This survey concerns the implementation of ‘Total Quality Management” approach in organizational leadership to be performed by the administrators of libraries in Shiraz University.”TQM” system is a comprehensive focus on meeting and preceding the needs of the patrons. The ...
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This survey concerns the implementation of ‘Total Quality Management” approach in organizational leadership to be performed by the administrators of libraries in Shiraz University.”TQM” system is a comprehensive focus on meeting and preceding the needs of the patrons. The main objective of this survey was a comparison of library managers’ and specialists’ attitudes toward the state of “TQM” as it currently is and should ideally be in Shiraz University libraries. It considers the differences between these two groups’ attitudes in a framework of Deming principles, and takes account of the differences in attitude of the total sample toward both the present and desirable states considering sex and level of education. The needed data were collected by using Total Quality Management Questionnaire. All the 110 experts and library administrators took part in the survey. However, only 89 persons (67 experts and 22 administrators) returned the forms. The results indicate that administrators have a higher attitude toward the present status of the libraries. There is a significant difference between experts’ and administrators’ attitudes in this respect. Also managers mean score on attitude toward ideal status is higher than that of the experts. Gender gave no rise to any meaningful difference either among the experts or managers. Level of education also created no significant difference across the whole sample. But a significant differnce in attitude toward current and ideal status was found on the bisis of job positions.
