Document Type : Research Paper

Authors

• sara shafiei baghbadrani ¹
• Mitra Ezati ²

¹ Education department

² university of Tehran

Abstract

Due to the fact that digital universities use new technologies to disseminate organizational knowledge at all organizational levels, they need to identify the factors affecting the implementation and establishment of knowledge management in their organization.In this research, the factors affecting the implementation and establishment of knowledge management in digital universities were identified. The current research was qualitative and data-based with a systematic approach. The field of study was 18 experts and experts who were selected by purposeful sampling and snowball method.In order to obtain the desired data, a semi-structured interview was taken from these 18 people, which continued until the data saturation stage. The findings of the research were categorized into five causal, contextual, intervening, strategic and consequences factors based on Strauss and Corbin's model.Causal factors include: provision of organizational infrastructure, development of knowledge management process, forward-looking view of organization and ecosystem and organizational structure. Background factors include: the potential capabilities of the organization, keeping pace with the digital transformation and adapting to the current world conditions.Intervening factors include: the distinction of human resources, the organizational field, the lack of development of information technology, the prevailing policies on the organization and the management and leadership of the organization. Strategic factors include: applying the necessary training in the organization, using incentives, creating a culture, appropriate career paths, meeting the necessary financial resources, providing monitoring and evaluation systems. The consequences are: individual effects and organizational effects.Finally, the paradigm model was presented. The central category in this paradigm model is "knowledge-oriented transformation of universities in the digital age".According to the findings of this research, in digital universities, one should not be completely fascinated by technology and forget the role of humans. In order to implement knowledge management, it is necessary for all people to do their part; Both superiors and policy makers, high managers, professors and students. Obviously, organizational managers have a more important role in this matter.For this reason, it is recommended that policymakers, organizational managers, and university professors who work in a digital or pre-digital organizational environment use this paradigm model.

Keywords

• knowledge Management
• Digital universities
• Grounded Theory

Main Subjects

• Educational Management