The present study intends to design and accredit a suitable model of change management with the focus on the intra-organizational factors based on a review of the related literature. In this model & modified-Delphi technique was applied to accredit state comprehensive universities, which was dependent upon the experts. To achieve the aim, 30 faculty members, who were specialized in the fields of management an education and also had the experience of implementing the organizational change plan at universities, were requested to collaborate and the questionnaire forms were sent to them when they agreed to help. The questionnaire was used for data collection in this study. 19 factors that affected the success of change plan were identified through reviewing the existing literature on the change plan. Then these factors were classified into three categories: management factors, organizational factors and individual factors. Management factors consisted of supporting, participating, empowering, rewarding, communicating, monitoring and transformational leadership.Organizational factors included resources, organizational cultures, organizational justice, organizational climate, change messages, and organizational structures. Individual factors comprised psychological ownership, self efficacy, and organizational commitment, attitude to change plan and his/her expert and experience.
The results of this study revealed that all the identified factors in the literature were widely approved by the experts who participated in Delphi. Two other new factors, policy making and trust to management and a sub-factor, legitimacy of change plan were also found. Moreover, the designed change management model for state comprehensive universities showed high agreement of acceptance by experts